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15% off Schluter

Use code SCHLUTER15 at checkout

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Ordering

Ordering & Billing

Ordering

  • We accept domestic Visa, Master Card, American Express, Discover Card & PayPal.
  • Sales tax will be added to orders from the following states: Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
  • Contact us to confirm item availability and transit time.
  • Same-day shipping is available depending on the time of order receipt and item availability.
  • Online orders placed after business hours or over the weekend will be processed the following business day.
  • Products may ship from different locations at different times.
  • Product pricing may be subject to change.
  • Shipping requests: Contractors Direct offers the ability to customers when ordering to leave a comment. This comment section serves as communication between Contractors Direct and their customers only. Shipping requests through this channel can be relayed, but are not promised.
  • Se habla Español.

Problem with your order?

We want to make things right as quickly as possible. Give us a call at 800-709-0002.

Billing & Refunds

  • Credit and debit cards will be authorized upon submitting an order.
  • Orders may be billed immediately after confirmation to ensure fast processing.
  • Shipping fees are billed upon order fulfillment.
  • Order fulfillment occurs when:
    • Your package ships from our facility
    • Your factory-direct order is entered
  • Refunds may require approximately 48 hours to reflect on the account.
  • We reserve the right to verify and authenticate billing information prior to order fulfillment.

Security & Privacy

Your personal information including your email, phone number, and address will never be sold to a third party. Your privacy is very important to us and Contractors Direct implements several industry-standard security measures to protect your information. We are proudly listed as a Google Trusted Store.

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